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Privacy Excellence | Michael Durr - Kingwood Mortgage Guys
Compliance & Security

Privacy
Policy.

Effective: 03.24.26
NMLS #318989
Texas Statewide

"Your trust is my most valuable asset. My commitment to protecting your information is as strong as my commitment to your homeownership goals." — Michael Durr

1. Information Architecture

We collect data that identifies and relates to you to ensure a precision-targeted mortgage strategy:

Personal Identifiers

Legal name, physical address, verified email, and phone contact data.

Financial DNA

Credit history, detailed income, asset verify, and secure social security collection.

Property Specs

Specific details regarding the target property or your current equity stake.

Digital Audit

Chronological logs of all SMS, email, and telephonic interactions.

2. Data Acquisition

Information is acquired through direct submission (forms and consultations), verified third-party partners (credit bureaus), and automated site performance cookies.

3. Strategic Usage

Your data is utilized solely to evaluate HELOC/Mortgage eligibility, provide critical status updates, and remain in strict compliance with federal Gramm-Leach-Bliley Act (GLBA) mandates.

4. Non-Disclosure Mandate

We operate under a zero-sale policy. We do not sell, rent, or lease your personal information to third parties. Sharing only occurs with authorized partners necessary to close your loan.

5. Mobile Communication Privacy

SMS Security Protocol:

  • Mobile data is NEVER shared with affiliates for marketing purposes.
  • Originator opt-in data is strictly excluded from all sharing.
  • Instant Opt-Out available via "STOP" at any time.

6. Cybersecurity

High-level military-grade encryption safeguards all sensitive data. Physical and digital access is restricted to Mike Durr and his senior compliance team.

7. Your Sovereign Rights

You maintain the right to audit your data, request instant corrections, or demand the cessation of all marketing communications.